Keurig 2.0 Ohhhhhh

As you know, I love my coffee.

I’m the only one in the house that drinks coffee though, so a while back I decided to pony up for a Keurig.

I loved that thing.

I could have a hot cup of coffee whenever I wanted and didn’t need at brew a whole pot (or reheat one from a cold pot) every time.

So when Keurig asked me if I wanted to try the new Keurig 2.0 I was all like “Oh hell yes!”

This is it. It’s all nice and fancy and sleek and stuff.

I had the base model Keurig before so this was a real step up.

These are the new bells and whistles on this sucker:

  • You can brew a whole pot of coffee with this with the new larger k-carafe format. I find this really handy when people come over – I used to have to burn through a ton of k-cups before.

  • It has a huge water reservoir so I’m not constantly filling it
  • It has a touch display where you can adjust the strength of your coffee, how much water you want, auto-brewing, etc.
  • It also had a little night light in the water reservoir which I got strangely giddy about (I’m still not sure why I care)
  • It was really easy to set up. You know how I am about just taking stuff out of the box and running with it. Well, I have yet to read the instructions so I’m calling very user friendly.
k-cup vs the k-carafe
k-cup vs the k-carafe

Things to consider:

I found the hot water only function a little bit of a pain in the ass. You have to hold it down to get the water to come out whereas I just used to hit ‘brew’ without a k-cup in there for my old one. #firstworldproblem

My little basket brewer thing that I used in my old machine no longer works in this one. Not a big deal seeing as I rarely used it anyway.

This machine requires updated k-cups. There’s a ring or a dot on the top of the new ones to tell the machine whether it’s a regular size or a pot size cup plus brewing details. If you have old k-cups (like I did because I hoard them) the machine won’t read it. It will give you an “Oops, this doesn’t appear to be a K-cup” even though you know damn well it is so you want to drop kick this fucker off a cliff (mainly because you haven’t had your coffee yet.) Once I called customer service* and found out what the problem was I was talked off the ledge and it was fine, plus, Keurig is replacing all the k-cups out there with new ones right now. If you have an old machine just use all your non-ring k-cups up so you don’t have an a.m. meltdown like I did.

A few people are making a big stink about Keurig trying to force consumers into only use their brand of k-cups with this coloured ring thing, but I haven’t found that to be the case. I bought I giant box of Kirkland brand k-cups and it had the coloured ring on it and worked no problem. All companies have to do is update their tops so I’m not sure why that one is getting people up in a huff.

The coloured ring is what you're looking for on the new cups.
The coloured ring is what you’re looking for on the new cups.

Anyway, if you’re looking for a really nice coffee maker, this new Keurig 2.0 has all the nice features of the old machines but has been jacked up to be one sweet coffee ride. I highly recommend it so add it to your holiday list or just say, “Screw it, I need a nice coffee maker now” and just yourself one.

You can find them on Keurig.ca in Canada, and in the U.S. you can find them on Keurig.com and Amazon.

* I called customer service twice just to make sure I was clear on the details for writing this review. Both times I got nice women that live in Georgia. Let me tell you something, if you have a 1-800 number for angry customers I strongly recommend you fill your call centre with women from Georgia. Their strong, yet soothing tones punctuated with “ma’am” would be able to talk anyone out of consumer rage within seconds. I may call back on a day when I’m feeling a little down and have them sing “soft kitty” to me.

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18 Comments

  • I remembered seeing this and came back to read it. I wanted another opinion on the 2.o. My keurig died that was purchased 4 months ago. After psyching myself up to call customer service, because that always sucks, I too talked to one of these nice ladies from Georgia. Keurig not only replaced my machine but they did it with one of the 2.0s. And the lady from Georgia made my day. I was shocked by how great they were. My new machine arrived 2 days later!

  • I think all customer service people should be from the south. It’s impossible to stay upset when they keep being all super polite and using that delightful twang.

  • I love this post a) because I love all things pregnant chicken b) because I love coffee and c) because I AM one of those strong southern ladies that hail from the great state of Georgia! Thanks for another great review and for making me smile and laugh!

  • I totally want this upgrade. I love my Keurig but I always wished it had this function for when I had company.

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